Refund & Cancellation Policy
Transparent guidelines regarding digital project purchases, technical support guarantees, and refund requests.
Last Updated: January 1, 2026
100% Technical Execution Guarantee
At 1 Crore Projects, we stand behind the technical quality of our IEEE projects. Every repository is thoroughly tested and verified by our engineering team before being listed on the platform. If you encounter any technical issues during code execution or installation, our technical team provides complimentary 1-on-1 remote assistance via AnyDesk, Zoom, or WhatsApp.1 Nature of Digital Products & Instant Access
Due to the digital nature of our products (instant downloadable Google Drive source code repositories, research paper documentations, database scripts, and PowerPoint presentation decks), items are delivered immediately upon order confirmation.
2 Eligible Scenarios for Full Refund
A 100% full refund will be processed promptly under the following circumstances:
- Duplicate Transaction Charges: If your bank account or payment method was charged multiple times due to a gateway network interruption during checkout.
- Defective Code That Cannot Be Resolved: If a source code repository contains a fundamental flaw that renders it non-executable, and our technical engineering team is unable to resolve the issue or provide a working patch within 48 hours of your remote support request.
- Undelivered Digital Link: If payment succeeded but digital download links were not generated or accessible due to a technical server error.
3 Non-Refundable Circumstances
Refunds will not be issued under the following conditions:
- Change of mind after accessing or downloading the Google Drive repository files.
- Selecting the incorrect project topic by mistake after access links have been generated.
- Inability to run the project due to refusing complimentary remote setup support (AnyDesk/Zoom) provided by our technical team.
- University deadline expiry or change of college project guide approvals.
4 Refund Request Process & Timeline SLA
To request a refund:
- Send an email to 1croreprojects@gmail.com with the subject line
Refund Request - Order #INV-XXXX. - Include your Order Number, Razorpay Payment ID, registered email, and a description of the issue.
- Our billing team will review your claim within 24 to 48 hours.
- Approved refunds will be processed directly back to your original payment source (UPI, Credit/Debit Card, NetBanking) via Razorpay within 3 to 5 business days.
5 Custom Project Order Cancellations
For custom project development orders:
- Cancellations are accepted within 12 hours of initial deposit payment before development work begins.
- Once custom development or hardware component assembly has commenced, advance payments are non-refundable.
Need Technical Assistance or Refund Support?
Contact our dedicated support desk for immediate assistance.