Online Food Order system



ONLINE FOOD ORDER SYSTEM is a website designed primarily for use in the food delivery industry. This system will allow hotels and restaurants to increase scope of business by reducing the labor cost involved. The system also allows to quickly and easily manage an online menu which customers can browse and use to place orders with just few clicks. Admin employees then use these orders through an easy to navigate graphical interface for efficient processing.

 The online food ordering system provides convenience for the customers. It overcomes the disadvantages of the traditional queuing system. This system increases the takeaway of foods than visitors. Therefore, this system enhances the speed and standardization of taking the order from the customer. It provides a better communication platform. the user’s details are noted electronically.

             The online food ordering system set up menu online and the customers easily places the order with a simple mouse click. Also, with a food menu online you can easily track the orders, maintain customer s database and improve your food delivery service. This system allows the user to select the desired food items from the displayed menu. The user orders the food items. The payment can be made online or pay-on-delivery system. The user’s details are maintained confidential because it maintains a separate account for each user. An id and password are provided for each user. Therefore, it provides a more secured ordering.



The online food ordering system is one of the latest servicers most fast food restaurants in the western world are adopting. With this method, food is ordered online and delivered to the customer. This is made possible through the use of electronic payment system. Customers pay with their credit cards, although credit card customers can be served even before they make payment either through cash. So, the system designed in this project will enable customers go online and place order for their food. Due to the great increase in the awareness of internet and the technologies associated with it, several opportunities are coming up on the web. So many businesses and companies now venture into their business with ease because of the internet. One of such business that the internet introduced is an online food ordering system. In today’s age of fast food and take out, many restaurants have chosen to focus on quick preparation and speedy delivery of orders rather than offering a rich dining experience. 

Until recently, most of this delivery orders were placed over the phone, but there are many disadvantages to this system. It is possible for anybody to order any goods via the internet and have the goods delivered at his/her doorsteps. But while trying to discuss the transfer method of the goods and services, attention is focused on the payment mode. 

The system also greatly lightens the load on the restaurants end, as the entire process of taking orders is automated. Once an order placed on the webpage that will be designed, it is placed into the database and then retrieved, in pretty much real-time, by a desktop application on the admin send. Within this application, all items in the order are displayed, along with their corresponding options and delivery details, in a concise and easy to read manner. This allows the admin employees to quickly go through the orders as they are placed and produce the necessary items with minimal delay and confusion. The greatest advantage of this system is its FLEXIBILITY.



Throughout the system analysis, an in-depth, study of end-user information is conducted, for producing functional requirement of the proposed system. Data about the existing ordering system is collected through several fact-finding techniques such as website visit and document review, at the beginning of this stage. The data collected facilities information required during detailed analysis. A study on the current system is performed based on the collected data. As a result, user requirement of the proposed system is determined. At the end of this stage, requirement specification is produced as deliverable. The existing system happens to be a non-computerized operating system were all operations are done manually by the waiter carrying paper and to take down the order of the customer or making an order over the counter. This leads to mistakes because the waiter might not understand what the customer had ordered therefore serving him/her a different menu. This could be so embarrassing because the customer might not take it lightly with the waiter which may lead to misunderstanding.



Most of the problems include,

Mistakes are made when taking the orders of the customers

The process of collecting customers’ purchases order is very tedious. This makes it impossible to deliver goods on time.

It leads to lack of understanding between the customers and the employees.

The record keeping system is poor. Losses of vital records have been reported in the past consequently. Besides, protecting the file system from unauthorized access is a problem that has defiled solution(php project centers in chennai).

It causes reduction of production flow.



The proposed system is developed to manage ordering activities in fast food. It helps to record customer submitted orders. The system should cover the following functions in order to support the admin business process for achieving the objectives:


To allow the customer to make order, view order and make changes before submitting their order and allow them make payment through prepayment card or credit card or debit card. No-need to go shop and select product.

To provide interface that allows promotion and menu.

To prevent interface that shows customers’ orders detail to front-end and kitchen staffs for delivering customers’ orders It is not a time-consuming process.

Tools that generate reports that can be used for decision making.

A tool that allows the management to modify the food information such as price, add a new menu and many others as well as tools for managing user, system menu and promotion records.

Accuracy in handling of data.

Better storage and faster retrieval system.


The development of online food ordering system involved many phases. The approach used is a top-down one concentrating on what first, then how and moving to successive levels of details. In the course of this study, many problems were discovered to have hindered the effectiveness of the existing manual system. These problems, information needs and activities were documented and later used as the basis for system design, which immediately followed the first phase. 

The design phase was concerned primarily with the specification of the system elements in manner that best met the organization’s business needs. During this phase, strict adherence was made on proven software engineering principles and practices. To implement this design, a computer program was then written and tested in phpMyAdmin environment. It is hoped that effective implementation of this software product would eliminate many problems discovered during systems investigation.


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